David Thompson, MD

David Thompson, MD is board certified in both Internal Medicine and Emergency Medicine. He serves as part-time faculty attending in the Northwestern Memorial Hospital Emergency Department.

Author
Schmitt-Thompson Adult Clinical Content

  • Part-time faculty attending in the Northwestern Memorial Hospital Emergency Department.
  • Strong interests in the areas of telephone triage, quality improvement, and patient satisfaction, including:
    • Benchmarking work with medical call centers, aggregating data from more than 5 million telephone triage calls.
    • Publication of an annual benchmarking report.
    • Chair and/or member of hospital based and national quality assurance committees.
    • Development of databases and educational tools to promote quality improvement for medical call centers and emergency departments.
  • Author of two integrated sets of clinical content for use in telephone triage software:
    • Adult Telephone Triage Protocols for after-hours triage/advice nurses (2000-present).
    • Adult Telephone Triage Protocols for office-hours triage/advice nurses (2002-present).
  • Author of Adult Telephone Protocols: Office Version. 4th Edition 2018. Published by the American Academy of Pediatrics.
  • Author of numerous medical articles, with several in two fields of special research interest to him: patient satisfaction and chief complaint coding.
  • Lectures in the areas of telephone triage, professional coding, quality improvement, and patient satisfaction.
  • Education:
    • Bachelor of Science in Engineering from the University of Illinois
    • Medical Degree, University of Illinois College of Medicine, Chicago IL
    • Board-certified in Internal Medicine and Emergency Medicine
    • Fellow of the American College of Emergency Physicians

LinkedIN Profile: https://www.linkedin.com/in/davidthompsonmd/

Known for:

Pediatric Telephone Advice

Pediatric Telephone Protocols: Office Version

Pediatric Care Advice

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