By Charu Raheja, PhD In modern times, people demand quick access to information and services. Medical care is no different. More and more patients and
In July, we presented data from our nurse triage call center evaluating the disposition given to adult callers when they called a nurse triage line
One in every 3 adults who calls a nurse triage line is told to go to the ER. Find out why. By: Charu G. Raheja,
Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse Tips for pediatric offices to give to parents. Research shows that
Triaging patients over the phone is challenging because nurses have limited information available to them. Telephone triage nurses are not able to use touch or
As practices and organizations move to value-based care, medical call centers can play a crucial role in improving the patient experience and the quality of
By Dr. Charu Raheja, Ph.D. Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. There are many
How Secure is Your Patient Data? As more technology gets implemented to improve healthcare data security has become an increasingly important aspect to consider. Providers
Why Telephone Triage Nurses are a Perfect Complement to Telemedicine Telemedicine has been a medical buzzword for several years, and the variety and depth of
Software to Triage and Document Patient Calls Updated with Detailed Reporting Capabilities and Custom Orders Jacksonville, FL, January 2, 2017 – TriageLogic is introducing
