The primary goal of the telephone triage process is to deliver safe quality oriented telephone triage partnered with outstanding customer service. The health safety and
Important Metrics to Increase Safety and Satisfaction Barton Schmitt MD, one of the authors of the Schmitt-Thompson Protocols, has released a clinical update for the
By Dr. Ravi Raheja, TriageLogic’s Medical Director and CIO: When a patient has a symptom, determining the appropriate triage level quickly and effectively is critical
Accountable Care Organizations, or ACOs, are formed by groups of doctors and other healthcare providers. ACOs aim to encourage providers to decrease patients’ health expenses
Winter and holiday season is coming and that means that doctor offices and triage nurses around the country are preparing for the high influx of
In an event of a natural disaster, many medical practices are forced to close due to mandatory evacuation. This creates a void of medical help
JACKSONVILLE, FL (October 8, 2018) “Corporate wellbeing programs often serve two main purposes: improve the overall health of employees and improve productivity in the workplace.”
The AHA has recently presented findings of food insecurity leading to high blood pressure among children. Food insecurity affects around 40 million Americans; 6 million of those
About 90 percent of children are diagnosed with at least one ear infection. Triage nurses need to know how to effectively assess the patient through
Patients today expect their physicians to be available outside of standard office hours, creating higher demands on already busy schedules for doctors. Studies point to more than half
