When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message
Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may
Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for
Traditional HIPAA-secure chat features require doctors to download apps to their phones and then register them before sending and receiving messages. Most of these secure
How do you ensure patient care quality when it comes to nurse telehealth triage? Whether you use an outsourced nurse triage service or you want to
Welcome to TriageLogic’s Care News! In this issue, we discuss: Our latest breakthrough in medical scripting using artificial intelligence. Our digital tools to address high
While telehealth and telemedicine were both expanding in use prior to COVID-19, it’s safe to say that the pandemic pushed them to the forefront of
Nurse triage has always been about guiding patients to better health outcomes. Our registered nurses are available 24/7, and they guide patients using Schmitt-Thompson protocols
Dr. Ravi Raheja, CTO and Medical Director at TriageLogic, had the pleasure of sitting down with Adrienne Houghton with Jacksonville Buzz to discuss the nature
The holidays certainly don’t have a shortage of healthcare needs. Many of those will be communicated by way of frustrated or angry patient callers for
