As part of the nurse triage process, nurses need to select guided protocols to evaluate patient symptoms and make decisions on their care dispositions. Which protocol a triage nurse uses…
It can be difficult to triage infant health risks over the phone due to the fact that these patients are unable to verbalize why they don’t feel well, or where…
As the weather heats up, daylight lasts longer, and people spend more time outdoors, tick bites become more common. Ticks are usually active during April to September, and the CDC…
Why should you record your triage calls? That may sound like a silly question, but not everyone does — and that’s a risky decision when it comes to maintaining high…
Remote patient monitoring (RPM) was a welcome addition to patient care in a time of social distancing. Now that many places are beginning to open back up, and mask mandates…
Training triage nurses is different than training nurses for in-person patient interaction for a couple of reasons: 1) triage nurses cannot see or touch their patient callers, which means 2)…
A child’s cough can be a point of concern, especially to new parents. This was the case even before the COVID-19 pandemic, when this symptom accounted for the second highest…
You’ve probably heard about the prevailing nursing shortage that’s grown since the beginning of the COVID-19 pandemic. Chances are, your organization has experienced its effects to some degree. But early…
For those practices looking for ways to improve their nurse-doctor communications, having a secure texting feature can be an invaluable — and often lifesaving — resource. However, the constant download…
Patient phone calls, and questions about whether or not their symptoms require an office or emergency visit, are part of every busy medical practice. However, how do you train your…
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