Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…
Triage nurses play a critical role in helping patients determine whether they should be seen in-person by a doctor, or can manage their symptoms at home. But triage education can…
When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message about why they called; the…
Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may seem difficult, which is why…
Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for their resources — must be…
Traditional HIPAA-secure chat features require doctors to download apps to their phones and then register them before sending and receiving messages. Most of these secure messaging apps also cost anywhere…
How do you ensure patient care quality when it comes to nurse telehealth triage? Whether you use an outsourced nurse triage service or you want to license software and use your…
Welcome to TriageLogic’s Care News! In this issue, we discuss: Our latest breakthrough in medical scripting using artificial intelligence. Our digital tools to address high call volumes of RSV, flu,…
While telehealth and telemedicine were both expanding in use prior to COVID-19, it’s safe to say that the pandemic pushed them to the forefront of care. In many ways, these…
Nurse triage has always been about guiding patients to better health outcomes. Our registered nurses are available 24/7, and they guide patients using Schmitt-Thompson protocols and custom doctor orders. In…
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