Symptom Screening Tools Vs. Nurse Triage
When patients call their doctor’s offices, the first people to greet them are usually front desk receptionists at those practices, or nonclinical phone operators in call centers. Neither are certified…
More Than Just Protocols: Critical Thinking in Nurse Triage Is Essential
While Schmitt-Thompson triage protocols are highly effective for evaluating patients’ symptoms, critical thinking in nurse triage is a vital skill providers must use when determining the appropriate dispositions for care.…
Back to School: What’s the Difference Between COVID-19, Flu, and Colds? Using Schmitt-Thompson Protocols to Evaluate Student Symptoms
As students return to the classroom, it’s common for a certain percentage to contract and spread diseases. Students recognize this fact, and — up until COVID-19 — probably gave it…
Back to School: Improving College Student Behavioral Health Outcomes With Schmitt-Thompson Protocols
It’s no surprise that more colleges are making student health a priority. Young adults of this generation have had to deal with more types of mental health concerns like depression…
Nurse Triage for Morbidity and Mortality: Save Lives and Lower Healthcare Costs
We recently discussed why a nurse triage service is important for helping patients avoid unnecessary ER visits. The same holds true for those patients who have serious conditions, but hesitate…
Nurse Triage Saves Unnecessary ER Visits
Every year, plenty of people mistakenly think their symptoms are serious enough to warrant a trip to the emergency department. However, data shows that in two-thirds of these cases, ED…
Integrate Nurse Triage Software with EHRs: Advances in a Modular Triage System
Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…
8 Skills That Are Essential to Your Nurse Triage Training
Triage nurses play a critical role in helping patients determine whether they should be seen in-person by a doctor, or can manage their symptoms at home. But triage education can…
Why Don’t Nonclinical Message Takers Have Protocols Like Triage Nurses?
When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message about why they called; the…
How to Start — and Grow — Your Nurse Triage Business
Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may seem difficult, which is why…
