What Are Nurse Triage Protocols?
Schmitt-Thompson nurse triage protocols ensure that nurses follow a standardized process when evaluating patients over the phone and recommend the best advice given the symptoms presented by the caller.
Why Daytime Triage Protocols for Patient Phone Calls Improves Value-Based Care
Telephone triage requires nurses to make care advice decisions based on patient symptoms. Standardized daytime protocols for patient phone calls is vital to your patient’s health and it will vastly improve your value-based care.
Telephone Triage Nurses Improve Health Outcomes for Patients Using Digital Health
Personal health apps, sensors, and medical devices are becoming essential to engage patients and help them make healthy decisions. For providers, it means better ability to manage chronic health conditions and provide value based care.
Using Device Data and Nurse Triage to Improve Value Based Care
As our CEO mentioned in her introduction, new technologies are transforming how clinicians deliver health care. At the same time, digital solutions alone are not enough to help patients. Incorporating…
Dr. Charu Raheja Featured on Ignite Success with Snowden McFall of the Buzz Media Group
Have you ever had a medical emergency in the middle of the night and needed to talk to a doctor or a nurse but you had no idea what to…
Basic Qualities of a Good Triage Nurse
Basic Qualities of a Good Triage Nurse By Marci Lawing, RN, BSN and Ravi K. Raheja, MD Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the…
Nurse Triage Case Study of a Cardiac Patient
Triage Nurses and Working Diagnoses Intro: The main goal for triage nurses when they get a call from a patient is to evaluate their symptoms and determine the level of…
Nurse Triage Call Procedures: Listening Skills
Effective listening skills are a fundamental characteristic of telephone triage nurses. In a traditional setting, nurses are able to utilize all senses, while triaging a patient. However, the biggest challenge…
The 10 Critical Steps of Taking a Triage Call
This short video introduces the key steps in for a triage nurse to take a patient phone triage call. The goal of every triage call is to make a patient…
Building Trust in Telephone Nurse Triage
The nurse-patient relationship is an important part of any patients total treatment plan. Trust is an essential component to that relationship and helps to improve compliance leading to better patient…
