The number one priority for all telehealth and telephone triage nurses is to make sure that patient callers are directed to the appropriate levels of care in the proper windows…
SOC 2 certification represents the highest degree of excellence in data systems and operations control. Certification comes in two stages: an initial audit of a company’s data safeguards and a…
Does your team have difficulty maintaining the appropriate nurse triage coverage due to unpredictable patient call volume? This is especially true when calls come in waves, or right after doctors’…
Welcome to Care News! In this issue, we highlight TriageLogic’s latest secure texting tool; Charu Raheja’s recent status as an honoree for the Jacksonville Business Journal’s “Women of influence 2022”; …
In spite of overcoming what has arguably been the worst of the COVID-19 pandemic, the healthcare industry is still overstressed. Nurse availability is of particular concern, as many nurses are…
In recent years, we’ve seen an increased demand for transformative care like remote patient monitoring (RPM) and telehealth nurse triage. Conversely, we’ve also seen an increase in data hijacking, ransomware,…
Depression and suicide have been on the rise, up 33% from 1999 to 2017. One way to prevent suicide is by implementing a strong telephone nurse triage. We’ve seen firsthand…
It’s every triage nurse’s responsibility to get a patient caller to the appropriate care in the appropriate window of time. Nurses taking patient phone calls usually work on a callback queue…
TriageLogic is proud to announce that its CEO, Charu Raheja, has been named one of the Jacksonville Business Journal’s “Women of Influence 2022.” Below are excerpts from that article, her…
As part of the nurse triage process, nurses need to select guided protocols to evaluate patient symptoms and make decisions on their care dispositions. Which protocol a triage nurse uses…
We’re empowering the telehealth industry:
One patient, one nurse, one call at a time.
Software security assessment available upon request.
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