By the very nature of their profession, telephone triage nurses can’t physically see their patient callers. This begs the question, what kind of liability do they face when they provide…
Most medical organizations are not adequately prepared when it comes to their cybersecurity. According to a recent survey of 4,500 cybersecurity professionals, only 4 percent reported they were from healthcare.…
Healthcare organizations benefit greatly when their nurse triage and telehealth services use a software with Schmitt-Thompson protocols. These have been shown to decrease unnecessary provider spend and substantially improve patient…
Welcome to the TriageLogic Employee Spotlight. This week’s rock star is Barbianne Roe, a registered nurse since 2003. Barbianne joined our team a couple years back as a triage nurse,…
Concierge healthcare may sound like it’s referring to on-call doctors tending only to the super-rich, but the reality is thankfully not so narrow. These subscription-based services are often affordable to…
While the methods for providing positive patient experiences may have changed over time, the reasons haven’t. In fact, NRC Health’s comments from a few years back still hold up today: by…
TriageLogic is excited to announce its ranking on the Inc. 5000 Fastest-Growing Private Companies list this year! Considering how much of a trying time it’s been for business globally —…
The past year and a half has redefined the healthcare industry. Not only have hospitals and practices quickly adapted to an emergency pandemic and a heavy demand for telehealth, they’ve…
Any time that a triage nurse speaks to a patient caller about their symptoms, they need to include callback instructions. These are meant to guide the patient on what to…
Because we’re back in flu season, doctor offices and our nurse triage lines have received an uptick in callers who are confused and worried about whether their children have contracted…
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