If you’ve been experiencing staff shortages, you may have considered using technology solutions to fill that gap. Often powered by artificial intelligence (AI), these tools
Due to budget restrictions, many healthcare organizations, physicians’ practices, and medical call centers are finding it difficult to train new triage nurses and oversee the
Discover the transformative potential of physician after-hours nurse triage, a crucial asset for medical practices aiming to optimize patient care outside regular office hours. While
TriageLogic is releasing several new and exciting tools to improve all areas of telehealth in your organization: medical scripting for nonclinical staff, simulated nurse triage
It’s no secret that when temperatures drop, medical offices experience a surge in patient phone calls — particularly when it comes to the flu, COVID,
Have you ever received a message that a patient needed a prescription refill, only to find out that it was something more serious? Or perhaps
Every year, plenty of people mistakenly think their symptoms are serious enough to warrant a trip to the emergency department. However, data shows that in
How accurate are the medical messages that your nonclinical operators send to your providers? According to Gilman and Bedigian, LLS, a law firm that specializes
Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based
Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology
