How Do You Improve Phone Messages in a Medical Office and Avoid Mistakes?
Have you ever received a message that a patient needed a prescription refill, only to find out that it was something more serious? Or perhaps
Have you ever received a message that a patient needed a prescription refill, only to find out that it was something more serious? Or perhaps
Every year, plenty of people mistakenly think their symptoms are serious enough to warrant a trip to the emergency department. However, data shows that in
How accurate are the medical messages that your nonclinical operators send to your providers? According to Gilman and Bedigian, LLS, a law firm that specializes
Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based
Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology
The demand for triage nurses is constantly growing, as is the opportunity for nurses to grow their nurse triage call center. The main challenge nurse
At TriageLogic, our primary focus has always been to help patient callers understand the severity of their symptoms and the best way to address them.
The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to
Every time a patient calls your practice, you want to make sure that their symptoms are noted fully and addressed in the appropriate window of
Healthcare networks may have made it past what was arguably the worst of the COVID-19 pandemic, but they’re still experiencing challenges when it comes to
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