Ebola: Protocols for Handling Patient Calls and Concerns
With the death of the first victim in Dallas, and now two healthcare workers being treated for the virus, the nation is growing concerned about
With the death of the first victim in Dallas, and now two healthcare workers being treated for the virus, the nation is growing concerned about
Cold vs Flu: How Do Triage Nurses Differentiate? Many times patients call a triage advice nurse with symptoms of cough, nasal congestion, fever and feeling
By Dr. Charu Raheja, Ph.D. Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. There are many
Increased Call Volume Due to 2018 Influenza Season There is no denying it, we are in the middle of Flu Season. Is your practice experiencing
Winter Desk Exercises Staying Active and Healthy at Work This Winter Winter is the busy season for telephone triage nurses. Call volume increases mean more
Preparing Your Practice for the 2017 Influenza Season Cases of influenza and patients with flu symptoms are already being reported across the U.S. It is
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