The primary purpose for all of your telehealth triage nurses is to get their patient callers to the appropriate levels of care. To do so
The uptick in patient calls that telehealth nurses first witnessed before the holidays is not letting up, and the reason seems clear: the Omicron variant
With the holiday months upon us, it isn’t surprising for telehealth triage nurses to see an increase in difficult calls. When we say difficult, we
By the very nature of their profession, telephone triage nurses can’t physically see their patient callers. This begs the question, what kind of liability do
Healthcare organizations benefit greatly when their nurse triage and telehealth services use a software with Schmitt-Thompson protocols. These have been shown to decrease unnecessary provider
Concierge healthcare may sound like it’s referring to on-call doctors tending only to the super-rich, but the reality is thankfully not so narrow. These subscription-based
TriageLogic is excited to announce its ranking on the Inc. 5000 Fastest-Growing Private Companies list this year! Considering how much of a trying time it’s
Any time that a triage nurse speaks to a patient caller about their symptoms, they need to include callback instructions. These are meant to guide
Because we’re back in flu season, doctor offices and our nurse triage lines have received an uptick in callers who are confused and worried about
Triage nurses can play an essential role for any doctor’s office by addressing patient callers and providing the best dispositions for their care. This work
