Hospitals are expanding into more comprehensive health care systems. To be successful hospitals need to consider how can they best engage their community with the wellness resources that they provide. A delivery platform such as Continuwell can assist in the success of a wellness program.
In this edition, we highlight the new clinical updates for the Schmitt-Thompson Protocols by author, Barton Schmitt MD. This article focuses on optimizing the performance of health care systems to meet the Quadruple Aim framework. You will find tips for triage nurses to use when managing difficult callers and best practice strategies for practices interested in using a custom mobile app.
Medical Center in Oklahoma Provides and Innovative Triage Line to Manage Hospital overcrowding An Effective Approach to ER Phone Calls Emergency Room (ER) overcrowding is widespread in hospitals, creating delays…
Basic Qualities of a Good Triage Nurse By Marci Lawing, RN, BSN and Ravi K. Raheja, MD Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the…
Letter from the Medical Director - Dr. Ravi Raheja The average cost of a data breach in the United States has hit an all-time high of $7.35 million. Just this…
CEO Perspective Value-based care is bending the healthcare cost curve, reducing unnecessary medical costs while improving care quality and patient engagement. Yet providers worry value-based reimbursement will negatively impact patient…
While in the workplace we become sedentary due to a lack of movement over an extended amount of time. By being overwhelmed with work to meet deadlines, we forget to…
The primary goal of the telephone triage process is to deliver safe quality oriented telephone triage partnered with outstanding customer service. The health safety and wellbeing of the patient is…
In this edition of Employee Spotlight, we are introducing Rose Moon, TriageLogic’s Clinical Education and Call Center IT Support Manager for over 5 years. She teaches triage nurses and other…
Important Metrics to Increase Safety and Satisfaction Barton Schmitt MD, one of the authors of the Schmitt-Thompson Protocols, has released a clinical update for the telephone triage nurses. This update…
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