myTriageChecklist®
Nurse Triage Software For Medical Call Centers
Add nurse triage protocols to your existing call center patient management system
Looking to turn your current system into a clinical call center?
Easily add Schmitt-Thompson triage protocols without buying a whole new system.
Similar information as in our Call Center Software designed to integrate with your EMR.
Easy to implement. You discuss your needs, we set up the system and train your nurses
WITH THIS MODULE YOU CAN:
- Provide your patients with quality care advice
- Improve call time averages
- Convert an EMR into a clinical triage call center platform for 24/7 usage
-
Includes triage protocols to cover day time calls and evenings and weekends
Web-based – no installation required
Free training by nurse director
24/7 IT support
Secure data centers
Mirror image duplicate servers
Built-in disaster recovery
No PHI collected or stored
Medication dosage charts
Email/text Schmitt-Thompson handouts
Email/text care advice
Initial Questions
Reporting Portal
Custom Handouts
Custom Workflows
Custom Dispositions
Integration with Salesforce or Other EMR
Project Manager Support
Patient calls, the nurse enters symptom “keywords” to quickly access the correct protocol.
Nurse uses protocol checklist to ask all the right questions and direct patient to appropriate level of care.
As the nurse handles the call, the telephone triage system documents all the details. It’s that easy.
The Protocols: Includes over 650 adult and pediatric gold-standard Schmitt-Thompson protocols and is updated annually.
Do You Need A FULL Call Center Version?
- Secure, HIPAA Compliant Private Cloud
- Smart Phone App
- Robust Reporting
- Secure Hosting Options
Transforms Existing Patient Management Systems and EHRs into Clinical Triage Call Center Platforms
As many health centers look to add a clinical capability to their call centers or replace more expensive legacy systems, they now have a turnkey plug-in module available with TriageLogic’s myTriageChecklist Call Center Version. If you are interested in adding this robust triage module contact us to set up a demo and see if our new product will meet your needs.
