myTriageChecklist®
Call Center Version
Add triage protocols to your existing call
center patient management system
Looking to turn your current system into a clinical call center?
The myTriageChecklist – Call Center Version allows you to easily add triage protocols without buying a whole new system. Similar information as in our Call Center Software designed to integrate with your EMR.
WITH THIS MODULE YOU CAN:
- Provide your patients with quality care advice
- Improve call time averages
- Convert an EMR into a clinical triage call center platform for 24/7 usage
- This software includes triage protocols to cover patients whether the office is open or closed
GOLD PACKAGE
myTriageChecklist-
Web-based - no installation required
-
Training sessions with a triage expert
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24/7 IT support
-
Secure data centers
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Mirror image duplicate servers
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Built-in disaster recovery
-
No PHI collected or stored
-
Medication dosage charts
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Email/text Schmitt-Thompson handouts
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Email/text care advice
-
Reporting Portal
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Custom Handouts
-
Custom Workflows
-
Custom Dispositions
-
Integration with Salesforce or Other EMR
-
Project Manager Support
PLATINUM PACKAGE
myTriageChecklist-
Web-based - no installation required
-
Training sessions with a triage expert
-
24/7 IT support
-
Secure data centers
-
Mirror image duplicate servers
-
Built-in disaster recovery
-
No PHI collected or stored
-
Medication dosage charts
-
Email/text Schmitt-Thompson handouts
-
Email/text care advice
-
Reporting Portal
-
Custom Handouts
-
Custom Workflows
-
Custom Dispositions
-
Integration with Salesforce or Other EMR
-
Project Manager Support
Patient calls, the nurse enters symptom “keywords” to quickly access the correct protocol.
Nurse uses protocol checklist to ask all the right questions and direct patient to appropriate level of care.
As the nurse handles the call, the telephone triage system documents all the details. It’s that easy.
The Protocols: Includes over 650 adult and pediatric gold-standard Schmitt-Thompson protocols and is updated annually.
Do You Need A FULL Call Center Version?
- Secure, HIPAA Compliant Private Cloud
- Smart Phone App
- Robust Reporting
- Secure Hosting Options
Transforms Existing Patient Management Systems and EHRs into Clinical Triage Call Center Platforms
As many health centers look to add a clinical capability to their call centers or replace more expensive legacy systems, they now have a turnkey plug-in module available with TriageLogic’s myTriageChecklist Call Center Version. If you are interested in adding this robust triage module contact us to set up a demo and see if our new product will meet your needs.
