Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

A clinician uses a tablet to check medical intake and secure messages. Icons representing a patient file hover above the tablet.

How Secure Messaging Enhances Medical Answering Services

AI in RPM concept: a humanoid robot uses a blood pressure cuff on a woman's arm.

How AI Could Enhance Remote Patient Monitoring

A nurse uses triage software on a computer.

Why Every Medical Practice Needs Triage Software

Men's Health Awareness Month is represented by a blue ribbon and a stethoscope.

Men’s Health Awareness Month: Key Issues, and How Nurse Triage Can Help

A worried elderly man calls a triage line to talk about his ailing wife's symptoms.

Why Nurse Triage Is Essential for Patient Safety

The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

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Customizing Care for Patient Populations with a Nurse Triage System

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

Read More »