TriageLogic has collected data from nurse triage call centers and studied how patient behavior and use of telephone nurse triage services may have been affected by the COVID-19 pandemic.
Nurse triage can save money by reducing the need for unnecessary ER visits, which are costly in terms of resources and money. Each ER visit costs about $2000. Unnecessary ER visits also increase strain on healthcare systems, especially during the COVID-19 pandemic when hospitals are already overburdened.
Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.
Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.
As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.
Ravi saw that technology could be used to improve medical care and created several systems and platforms to help integrate and coordinate patient care. He has used his medical training and expertise in complex technology to create efficient systems that make quality care consistent and available to more people.
MyTriageChecklist helps nurses determine the most appropriate level of care when patients call with symptoms. It is a web-based, safe, and efficient solution for organizations looking to increase their quality of patient care and save on healthcare costs.
Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.
Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. With this growth and success in telemedicine, there are many options available for every organization.
Practices who delegate telephone triage to solutions like TriageLogic streamline the entire process, saving valuable time. Whether you have a busy private practice in need of a phone triage system, or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet your needs.
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One patient, one nurse, one call at a time.
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