Case Study: Improving Medical Message Intake With Augmented Intelligence for Your Operators

How accurate are the medical messages that your nonclinical operators send to your providers? According to Gilman and Bedigian, LLS, a law firm that specializes in medical malpractice, one of…

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Integrate Nurse Triage Software with EHRs: Advances in a Modular Triage System

Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…

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Enhancing Quality and Safety in Nurse Triage: Introducing Automated QA For Nurse Calls

Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology shift are triage nurses, whose…

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TriageLogic Offers Services to Help Triage Call Centers Optimize Their Growth

The demand for triage nurses is constantly growing, as is the opportunity for nurses to grow their nurse triage call center. The main challenge nurse triage services encounter is maintaining…

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TriageLogic’s Nurse Triage Service Receives Glowing Reviews From Client: “A 20 Out of 10.”

At TriageLogic, our primary focus has always been to help patient callers understand the severity of their symptoms and the best way to address them. That’s why, when our nurse…

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AI in Healthcare: A Valuable Tool for Nurse Triage, But Not a Replacement

The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to diagnostics, patient care, and personalized…

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Southern Voices Sees Remarkable Accuracy for Their Medical Answering Services After Adopting an Artificial Intelligence Module to Guide Operators

Every time a patient calls your practice, you want to make sure that their symptoms are noted fully and addressed in the appropriate window of time. However, this may not…

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Letter From Our CTO: Improve Medical Message Intake and Patient Engagement Despite RSV, Flu, and Nurse Shortage

Healthcare networks may have made it past what was arguably the worst of the COVID-19 pandemic, but they’re still experiencing challenges when it comes to available resources and medical staffing.…

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