An illustrated triage nurse wearing a headset at a computer workstation goes through triage software onboarding.

How Triage Software Onboarding Impacts Long-Term Success

Illustrated concept of a medical answering service with nonclinical operators answering patient calls from laptop workstations.

Leveraging AI for Better Medical Answering Service Performance

A block with a blue medical cross and shield is set on a keyboard, representing data security in remote patient monitoring.

Addressing Data Security in Remote Patient Monitoring

Front facade of CHKD hospital.

CHKD Reduces Medical Message Intake Burden by 60% With TriageLogic

A medical record filing system is superimposed over a doctor working on their laptop.

Overcoming Interoperability Challenges in Healthcare With Triage Software and EHR Integration

Two people apply sunscreen on their arms while sitting on a beach towel.

What to Remind Your Patients About UV Awareness This Summer

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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Data on Nurse Triage During COVID-19

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

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