Quantifying How Nurse Triage Decreases Morbidity and Mortality
We look at the treatment advice data from our patient interaction to understand the problem of people mis-evaluating the seriousness of their symptoms.
Data on Nurse Telephone Triage Calls: Improve Patient Care and Save Unnecessary ER visits
By Dr. Charu G. Raheja, PhD Patients today expect to be able to reach a provider any time of the day and night, including weekends. Yet, as a provider, it…
Advice from Triage Nurses on Early Health Warning Signs for Adults
In July, we presented data from our nurse triage call center evaluating the disposition given to adult callers when they called a nurse triage line (read original). Surprisingly, we found…
Adults Underestimate Their Symptoms – Nurse Triage Saves Lives
One in every 3 adults who calls a nurse triage line is told to go to the ER. Find out why. By: Charu G. Raheja, PhD Often times, as adults,…
Outcomes When Infants Are Triaged by a Nurse Line
One in 10 parents who call a nurse triage line on behalf of their infants is told to go to the ER. By: Charu G. Raheja, PhD Pediatricians understand that…
Why do patients call after hours? Triage Calls From November Through January
Why do patients call after hours? Triage Calls From November Through January It is the beginning of February, one of the coldest months of the year. Winter months are normally…
Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study
Is a Trip to the Emergency Room Necessary? Read Anna's Case Study Emergency room visits cost an average of $2,1681, making it an expensive option for care. For the patient,…
