Care News – Summer 2021
July 8, 2021
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In this issue of Care News, we cover the three questions medical practices are faced with now that COVID restrictions have loosened; Dr. Ravi Raheja
Remote Patient Monitoring in Action: Real-Life Benefits for Providers and Patients
AI in Nurse Triage: Why Clinical Insight Still Matters
Transform Patient Care With Triage Software
Enhancing Patient Outcomes With Nurse Triage Solutions
Supporting Wellness for Patients and Providers: A TriageLogic Perspective
How Triage Software Onboarding Impacts Long-Term Success
Cybersecurity: How to Safeguard Your Medical Call Center
July 7, 2021
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Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
Schmitt-Thompson Update: Telephone Triage Nurses Can Now Schedule Your Telehealth Visit
June 29, 2021
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The pandemic accelerated the use of telemedicine, and indications are that it’s here to stay. Patients and families have largely embraced it as a convenient
Dr. Ravi Raheja Discusses COVID Case Uptick in Teens
June 17, 2021
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Over the weekend, TriageLogic’s Dr. Ravi Raheja spoke with News Channel 4 about the recent uptick in teen sickness due to COVID-19, addressed parent concerns,
Press Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic
June 9, 2021
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JACKSONVILLE, Fla., June 7, 2021 – TriageLogic has released a study they conducted of their telehealth nurse system during the COVID-19 pandemic that analyzes caller data,
Triage Nurse Case Study: Protocol and Disposition for a Crying Newborn
April 20, 2021
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As most people know, a nurse triage line is an important resource to help parents navigate early childhood. Still, it is sometimes difficult for parents
Emergency Symptoms Most Commonly Missed by Adults – A Review of Triage Nurse Calls
April 6, 2021
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Triage nurses use Schmitt-Thompson protocols to determine which symptoms are serious. However, sometimes symptoms that patients don’t think are serious, such as headache or chest
How Telephone Nurse Triage Actually Works
March 29, 2021
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How does telephone nurse triage actually work? This is a common question we receive when implementing a nurse triage system. In this article, we cover
The 5 levels of Telephone Nurse Triage
March 23, 2021
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When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic
Demographics of Patients with Urgent Symptoms in a Nurse Triage Center
March 12, 2021
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We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.