The Growing Need for After-Hours Triage Services
As a doctor, you know that your patients’ needs don’t adhere to standard office hours. Nonemergency concerns can happen at any time, which makes it important to have some means…
Medical Answering Service Accuracy: Why MMA™ Is the Best Choice
Is your medical call center struggling with delayed patient responses or incomplete message intake? Both are essential for optimal care, provider efficiency, and reduced liability. That’s why TriageLogic’s MedMessage Assist…
Key Features to Look for in Outsourced Nurse Triage Support
Nurse triage has become a strategic solution that healthcare providers can use to offer reliable medical guidance, both during and after traditional office hours. If your practice is unable to…
How the Right Medical Answering Services Can Help Your Practice Reduce Wait Times
Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high call volumes, or to document…
How Cloud Technology Affects Triage Software: 4 Key Benefits
Part of delivering more efficient care starts by guiding patients to the appropriate providers. Triage nurses are often your best resource for doing this, especially when they’re equipped with powerful…
The Role of Nurse Triage in Modern Healthcare
The practice of nurse triage has been around for a while, but what does it mean for patient engagement in our current time? Thanks to advancements in telehealth, nurse triage…
Effective Communication Strategies for Nurse Triage
Without the benefit of visual cues or in-person assessments, triage nurses must rely on the best communication strategies available when speaking with patient callers. When performed properly, telephone nurse triage…
The Benefits of Nurse Triage for Rural Health Care
Do you have patients in rural communities who struggle with access to care? By leveraging telephone nurse triage, your practice can give them professional advice and support that can guide…
Nurse Triage On Call: A Simple Telehealth Solution for Managing Patient Needs
Have you noticed how challenging it is to manage patient calls, particularly after hours? Patients may experience symptoms that require immediate attention, but not necessarily visits to the emergency room.…
Doctors Today Are Struggling With Patient Retention: Easy Steps to Keep Patients Engaged With Telehealth Nurse Triage
Doctors and practice managers looking to strengthen patient loyalty and build a thriving practice are finding a shift in patient expectations and, as a result, patient retention. This article reviews…
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