The Challenge of Consistency in Nurse Triage After-hours patient calls rarely follow a predictable pattern. Symptoms vary, and if urgency is unclear, clinicians may be
Compliance Is Becoming Harder to Maintain in Healthcare Call Centers For managers, clinical call center compliance is about more than adhering to policy. It directly
Are Your After-Hours Patient Calls Going Unanswered? If you’re seeing a lot of patient calls go unanswered or delayed because they come in after your
How Seasonal Habits Increase Holiday Heart Syndrome Risks The holidays are often associated with celebration, travel, and time with loved ones, but they can also
Modern medical practices are increasingly expected to provide continuous access to care, even outside of traditional office hours. To meet this demand, TriageLogic is highlighting
How Triage Software Supports Call Centers Do you manage a busy medical call center that deals with nonstop phones, anxious patients, overwhelmed nurses, and providers
Why Hospital Administrators Are Prioritizing Secure Communication Evolving digital technology is forcing hospitals and practices to find better ways of protecting their patient data. This
24/7 Patient Support for a 24/7 World Whether it’s a child’s fever late at night or a sudden bout of dizziness early on a Sunday,
Why Call Centers Need Smarter Tools If you manage or oversee a healthcare call center, you’re already familiar with the pressure that comes with high
When hospitals and doctor offices think about improving continuity of care, they often run into a major hurdle with limitations on data-sharing. Interoperability challenges in
