Turn Your Hospital Contact Center Into a Nurse Triage Center
Hospitals wanting to add nurse triage capabilities to their existing contact centers must have a robust triage software platform in place, one that will integrate with their existing EMR.
How Telephone Triage Nurses Assist Suicide Callers
With proper training, protocols, and disposition, telephone triage nurses can help prevent suicide when they’re on a call with a patient.
Listening Skills For Telephone Triage Nurses
Proper listening skills for telephone triage nurses are important in order to correctly triage each caller, and to prevent overlooking a serious symptom and triaging to the wrong disposition.
Managing Patient Calls During the Labor Day Weekend
Outsourced telephone triage nurses can help your patients stay healthy while your office is closed. Day time triage protocols are also important for your own nurses to document and evaluate patients.
How Telephone Triage Nurses Create A Positive Patient Experience
Telephone triage requires nurses to make care advice decisions based on patient symptoms. Standardized daytime protocols for patient phone calls is vital to your patient’s health and it will vastly improve your value-based care.
What Are Nurse Triage Protocols?
Schmitt-Thompson nurse triage protocols ensure that nurses follow a standardized process when evaluating patients over the phone and recommend the best advice given the symptoms presented by the caller.
Why Daytime Triage Protocols for Patient Phone Calls Improves Value-Based Care
Telephone triage requires nurses to make care advice decisions based on patient symptoms. Standardized daytime protocols for patient phone calls is vital to your patient’s health and it will vastly improve your value-based care.
Telephone Triage Nurses Improve Health Outcomes for Patients Using Digital Health
Personal health apps, sensors, and medical devices are becoming essential to engage patients and help them make healthy decisions. For providers, it means better ability to manage chronic health conditions and provide value based care.
Using Device Data and Nurse Triage to Improve Value Based Care
As our CEO mentioned in her introduction, new technologies are transforming how clinicians deliver health care. At the same time, digital solutions alone are not enough to help patients. Incorporating…
Case Study: Common Summer Concerns Addressed by Triage Nurses
Case study on a typical summer vacation concern for families and how having access to triage nurses can help decrease ER visits.
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