At TriageLogic, our primary focus has always been to help patient callers understand the severity of their symptoms and the best way to address them.
Simulated patients can take many forms, yet they all serve the same purpose: to provide a safe and controlled environment for nurses to practice their
Triage nurses play a critical role in helping patients determine whether they should be seen in-person by a doctor, or can manage their symptoms at
Doctors receive patient messages for a variety of reasons, including health concerns, prescription refill or appointment requests, and questions about test results. Medical answering services
TriageLogic has released a white paper that shares data they’ve compiled about the use of artificial intelligence (AI) and augmentation to benefit medical message intake. Normally,
The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to
When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message
Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may
Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for
If you use a medical answering service to manage your patient calls, do you have a means of measuring their accuracy? We ask because the
