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TriageLogic’s “Telephone Nurse Triage Handbook” is Now Available
Providers and Call Center Managers will learn nurse triage best practices, as well as how to develop a solution that delivers results.
JACKSONVILLE, FL – September 30, 2015- The TriageLogic group is pleased to announce the release of an e-book, “The Telephone Triage Handbook: A Convenient Guide for Providers”, written by CEO Charu G. Raheja, PhD.
The “Telephone Triage Handbook” shares telemedicine innovations, relevant data and benefits of telephone nurse triage, as well as insights from the leaders at the TriageLogic Group. The TriageLogic Group has taken over 1M telephone triage calls in the last 10 years. Call Center Managers and Providers will learn what nurse triage is, how it works, and they will understand how to best utilize nurse triage in individual practices and call centers. Additionally, the book includes many practical action steps for healthcare professionals including:
- How to evaluate your call center platform
- How to select the best nurse triage system for your organization
- How to use telephone nurse triage to improve patient satisfaction
- How to reduce costs while providing the highest level of patient care
The handbook will be available in the Amazon and Kindle stores beginning this week for a minimal cost of $0.99, and will also be available for download from www.triagelogic.com for free.
“This e-book provides a high quality resource to Providers and call center managers,” says Ravi Raheja, MD and Medical Director of TriageLogic, LLC, “It is an easy to read, and offers a practical guide for setting up a telephone triage resource.”
The “Telephone Triage Handbook” is the first of a series of e-books that will be published by the TriageLogic Group. Currently, the group is also working on a guide to help telephone triage nurses be more effective when triaging patients. This resource will explain the clinical side and practical needs of triage nurses and is expected to be released early 2016.
“Education is an important goal for our company. Our company utilizes my background in teaching and finance along with the wealth of knowledge from our physicians and nurses to develop educational materials, like books and blogs, to help advance the field of telephone triage,” says Charu G. Raheja.
For additional telephone triage resources and patient data, TriageLogic offers a free online Telephone Triage Learning Center. Visit www.triagelogic.com for more information.