A sick patient sitting on his couch uses his smartphone to access automated medical answering services.

How Automated Medical Answering Services Improve Patient Care

Remote patient monitoring concept: a patient uses a blood sugar testing device in conjunction with their smartphone.

How Technology Is Shaping the Future of Remote Patient Monitoring

A nurse uses triage software while healthcare icons hover above a laptop keyboard.

Understanding the Basics of Triage Software

A triage nurse engages in continued education by writing information in her notebook and reviewing policies on a laptop.

The Importance of Continuous Education for Nurse Triage Teams

An elderly woman at home uses MedMessage Automate on her smartphone to submit a patient intake request to her provider.

Save 3–7 Minutes Per Patient Intake Request With MedMessage Automate

Blood Cancer Awareness Month is represented by a red ribbon, as well as blood droplet and blood cell icons in front of a map of the world.

Blood Cancer Awareness: How Nurse Triage Supports Patients

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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TriageLogic CEO Charu Raheja

From the CEO: The 2020 Pandemic and Lessons for Healthcare

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.

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