Smarter Call Handling: How Medical Answering Services Can Finally Work With Your EHR

Remote Patient Monitoring Benefits That Hospitals Can’t Ignore

Five Signs Your Practice Needs After Hours Nurse Triage Services

From Patient Calls to Care Coordination: How Triage Software Transforms Clinical Workflows

Healthy Habits for the Holidays: Updated Tips From TriageLogic

Implementing Secure Messaging in Nurse Triage Systems

Mental Health and Nurse Triage Calls During COVID-19

February 8, 2021 No Comments

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

The Gold Standard Schmitt-Thompson Protocols Get Updated With COVID Vaccine Guidelines

January 20, 2021 No Comments

Drs. Schmitt and Thompson, author of the gold standard protocols trusted by most hospitals and health organizations, have released new protocols specifically for the COVID-19 vaccine.

From the CEO: The 2020 Pandemic and Lessons for Healthcare

January 15, 2021 No Comments

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.