Schmitt-Thompson
Nurse Triage Software Powered By
TriageIntelligence™
TriageLogic’s Schmitt-Thompson Nurse Triage Software, powered by TriageIntelligence™, delivers a powerful, AI-enhanced telehealth solution designed to improve patient outcomes, streamline operations, and provide consistent care. Developed by doctors for doctors, it ensures that your practice or call center can efficiently manage patient interactions with confidence.
Tailored Solutions to Enhance Patient Care and Streamline Your Operations
TriageLogic has transformed how we manage patient calls. Their Schmitt-Thompson protocols ensure we deliver consistent care, and the seamless integration with our EMR system is a huge time-saver.
What Makes Our Software the Right Choice for Your Practice
- Gold-Standard Protocols: Leverage the industry-leading Schmitt-Thompson protocols for standardized patient care.
- HIPAA-Compliant Cloud: Secure, private cloud storage ensures that your data remains protected and accessible.
- Customizable to Your Needs: Our solution has the ability to integrate with in-house systems, including your EMRs.
- Support From Medical Experts: A team of physicians, nurses, and IT experts provide live training and ongoing support.
- Reports and Analytics: Track key metrics to improve carequality and optimize billing.
- Physician Custom Orders and ability to override disposition.
What Makes Our Software
The Right Choice For Your Practice
24/7 Nurse Triage Support
Manage patient calls effortlessly with Schmitt-Thompson protocols for precise, prompt responses. All calls are thoroughly documented, with urgent needs addressed in under 30 minutes.
Protocol-Based Care: Ensures accurate dispositions for every patient.
Full Documentation: Each call is recorded and logged in a patient’s file.
Quick Response Times: Nurses respond in 30 minutes or less, depending on symptom urgency.
Documentation Assist
Streamline patient interactions with seamless documentation that integrates directly with your existing EMR systems and internal workflows.
Accurate Documentation: Schmitt-Thompson protocols ensure consistent records.
Web-Based Platform: Access is available anywhere, on any device.
Expert Oversight: Automated quality assurance ensures accuratedocumentation.
Medical Message Assist
Our AI-powered message intake tool guides nonclinical staff in recording clear, accurate, and actionable patient requests, while minimizing training requirements and reducing practice liability.
AI-Driven Prompts: Our software notifies nonclinical staff when messages need clarification.
Expert Oversight: Ensures quality control in all communications.
Increased Efficiency: Minimal time is added to message intake, and higher message accuracy for faster nurse response times.
Remote Patient Monitoring
Remote Patient Monitoring (RPM) helps healthcare providers track patient health remotely, improving care and reducing in-person visits. TriageLogic’s RPM solution integrates seamlessly with practices, enhancing outcomes and generating additional revenue with minimal physician effort.
Advanced Monitoring: Our nurses monitor patient data to prevent potential health issues.
Improved Care Management: Use AI tools to personalize care for each patient.
Remote Accessibility: Access patient data from any location, anytime.
Revenue Generation: Earn reimbursements for RPM while boosting practice income.
Training and Quality Assurance for Your Nurses
We understand that your time is limited and you want to provide the best customized care for your patients.
Live Training Sessions: Free live sessions with a call center manager to train your nurses on telephone triage.
Learning Center: Provides a library of videos and training for additional staff.
Documentation: TriageIntelligence guides nurses to ask the right questions and history and speeds documentation.
Quality Assurance: TriageIntelligence is used in the background to evaluate the quality of all standardized calls. (Background intelligence verifies call quality and verifies information on all emergency calls).
Added Care for Patients
The software gives you the ability to send text message notification to patients, share brochures, and conduct patient surveys.
Dashboard includes: Medication dosage charts and brief patient history.
Ability to email or text: Handouts and care advice to callers based on the encounter.
Reports: The software includes reports and analytics on key metrics such call time.
Create Custom Orders: With this technology, once the nurse has determined the appropriate level of care, they can then follow tailored instructions based on physician or practice preferences. An example may include a specific urgent care center or ER to go to if patients need immediate treatment. The option allows the nurse to help patients as an extension of the doctor without having to ask the doctor every call.
Physician-Designed, Customizable Software Solutions for Healthcare Practices
Our software is designed by physicians, for physicians, with a deep understanding of the unique needs of healthcare organizations and practices. Recognizing that a one-size-fits-all approach doesn’t work in healthcare, we’ve leveraged our experience as practitioners, combined with attentive client feedback, to create a suite of customizable, efficient, and user-friendly solutions tailored to meet your specific operational demands.
