The 6 Types of Difficult Calls a Telehealth Triage Nurse Should Be Prepared to Take
With the holiday months upon us, it isn’t surprising for telehealth triage nurses to see an increase in difficult calls. When we say difficult, we
With the holiday months upon us, it isn’t surprising for telehealth triage nurses to see an increase in difficult calls. When we say difficult, we
By the very nature of their profession, telephone triage nurses can’t physically see their patient callers. This begs the question, what kind of liability do
Most medical organizations are not adequately prepared when it comes to their cybersecurity. According to a recent survey of 4,500 cybersecurity professionals, only 4 percent
TriageLogic is excited to announce its ranking on the Inc. 5000 Fastest-Growing Private Companies list this year! Considering how much of a trying time it’s
The past year and a half has redefined the healthcare industry. Not only have hospitals and practices quickly adapted to an emergency pandemic and a
Because we’re back in flu season, doctor offices and our nurse triage lines have received an uptick in callers who are confused and worried about
When addressing adult patients with acute pain, telephone triage nurses benefit from Schmitt-Thompson protocols in two ways: 1) most older adults already have chronic conditions
As telehealth gains in popularity, it’s even more important for physicians to ensure that their patients receive consistent, accurate advice on every call. When it’s
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
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