Nurse Triage Advice for Dehydrated Patients
July 3, 2023
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As we celebrate July 4th and spend more time outdoors, one thing to be particularly aware of is the risk of becoming dehydrated. Even for
Best Practices for Managing High Call Volumes in Triage
How Secure Messaging Enhances Medical Answering Services
How AI Could Enhance Remote Patient Monitoring
Why Every Medical Practice Needs Triage Software
Men’s Health Awareness Month: Key Issues, and How Nurse Triage Can Help
Why Nurse Triage Is Essential for Patient Safety
Enhancing Patient Triage: Overcoming Medical Message Intake Challenges
June 27, 2023
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Medical message intake challenges, such as those related to properly vetting patient calls, continue to pose significant obstacles in urgent care settings. Despite its prevalence,
Do you Have Operators Taking Medical Messages? New Software Makes It Easier to Train, Ensures Relevant Messages, and Increases Doctor Satisfaction
June 20, 2023
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Traditional training for nonclinical operators to perform medical message intake often requires about a month: first, a week to learn how to be an operator,
An Essential Checklist for Evaluating Your RPM Vendor
June 13, 2023
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Remote patient monitoring (RPM) has revolutionized healthcare by enhancing access to care, improving patient outcomes, and reducing provider costs, particularly when it comes to chronic
Switching Nurse Triage Companies? Here Are the Key Features to Evaluate
June 1, 2023
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Nurse triage is essential for managing patient calls both during and after normal business hours. If you outsource this service and aren’t satisfied with their
Comprehensive Approach to Nurse Training for Telephone Triage
May 23, 2023
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Telephone triage nursing is a specialized sector in the healthcare industry that requires a unique skill set. Training nurses for telephone triage is a rigorous
3 Reasons Why Triage Nurses Need to Train With Simulated Patients
May 2, 2023
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Simulated patients can take many forms, yet they all serve the same purpose: to provide a safe and controlled environment for nurses to practice their
8 Skills That Are Essential to Your Nurse Triage Training
April 24, 2023
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Triage nurses play a critical role in helping patients determine whether they should be seen in-person by a doctor, or can manage their symptoms at
Why Should Doctors Care More About the Quality of Their Medical Answering Services?
April 19, 2023
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Doctors receive patient messages for a variety of reasons, including health concerns, prescription refill or appointment requests, and questions about test results. Medical answering services
How to Start — and Grow — Your Nurse Triage Business
March 21, 2023
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Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may
