Childhood Obesity and Prevention Tips for Pediatricians: A Discussion With Ravi Raheja, M.D.

Childhood obesity isn’t just a problem in the United States. It’s a global health concern that has seen a dramatic surge over the past few decades. Not only does it…

Continue ReadingChildhood Obesity and Prevention Tips for Pediatricians: A Discussion With Ravi Raheja, M.D.

More Than Just Protocols: Critical Thinking in Nurse Triage Is Essential

While Schmitt-Thompson triage protocols are highly effective for evaluating patients’ symptoms, critical thinking in nurse triage is a vital skill providers must use when determining the appropriate dispositions for care.…

Continue ReadingMore Than Just Protocols: Critical Thinking in Nurse Triage Is Essential

Back to School: What’s the Difference Between COVID-19, Flu, and Colds? Using Schmitt-Thompson Protocols to Evaluate Student Symptoms

As students return to the classroom, it’s common for a certain percentage to contract and spread diseases. Students recognize this fact, and — up until COVID-19 — probably gave it…

Continue ReadingBack to School: What’s the Difference Between COVID-19, Flu, and Colds? Using Schmitt-Thompson Protocols to Evaluate Student Symptoms

How Do You Improve Phone Messages in a Medical Office and Avoid Mistakes?

Have you ever received a message that a patient needed a prescription refill, only to find out that it was something more serious? Or perhaps your nurses weren’t given enough…

Continue ReadingHow Do You Improve Phone Messages in a Medical Office and Avoid Mistakes?

Nurse Triage for Morbidity and Mortality: Save Lives and Lower Healthcare Costs

We recently discussed why a nurse triage service is important for helping patients avoid unnecessary ER visits. The same holds true for those patients who have serious conditions, but hesitate…

Continue ReadingNurse Triage for Morbidity and Mortality: Save Lives and Lower Healthcare Costs

Integrate Nurse Triage Software with EHRs: Advances in a Modular Triage System

Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…

Continue ReadingIntegrate Nurse Triage Software with EHRs: Advances in a Modular Triage System

Enhancing Quality and Safety in Nurse Triage: Introducing Automated QA For Nurse Calls

Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology shift are triage nurses, whose…

Continue ReadingEnhancing Quality and Safety in Nurse Triage: Introducing Automated QA For Nurse Calls