Triage software is represented by a miniature stethoscope and clipboard on top of a computer keyboard.

From Patient Calls to Care Coordination: How Triage Software Transforms Clinical Workflows

A person sleeps in a Santa hat, representing the importance of rest around the holidays as one of many healthy habits.

Healthy Habits for the Holidays: Updated Tips From TriageLogic

A physician sitting at a desk uses a secure messaging system on his smartphone to communicate with a triage nurse.

Implementing Secure Messaging in Nurse Triage Systems

After-hours nurse triage services represented by a nurse answering a phone in the evening for a medical practice.

Why After Hours Nurse Triage Services Are Essential for Modern Medical Practices

A sick patient sitting on his couch uses his smartphone to access automated medical answering services.

How Automated Medical Answering Services Improve Patient Care

Remote patient monitoring concept: a patient uses a blood sugar testing device in conjunction with their smartphone.

How Technology Is Shaping the Future of Remote Patient Monitoring

How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

August 14, 2020 No Comments

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

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Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

July 30, 2020 No Comments

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

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Three telephone triage nurses finding the appropriate level of care for their patients

What Are Triage Levels?

June 9, 2020 No Comments

Triage levels indicate the appropriate level of care for each patient depending on the symptoms they are experiencing and their medical history. Determining the appropriate triage level in a quick, effective manor is critical for patient safety, peace of mind, and cost-effective care.

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Triage nurse talking to patient who is worried about going to the hospital and doesn't want to catch COVID-19

Lessons from Nurse Triage Calls During COVID-19

April 9, 2020 No Comments

As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.

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