Are Answering Service Operators Asking the Right Questions?
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering
Remote Patient Monitoring (RPM) can be one of the most effective programs you can implement to manage the care of your patients suffering from a
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately
When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about
As most people know, a nurse triage line is an important resource to help parents navigate early childhood. Still, it is sometimes difficult for parents
Triage nurses use Schmitt-Thompson protocols to determine which symptoms are serious. However, sometimes symptoms that patients don’t think are serious, such as headache or chest
How does telephone nurse triage actually work? This is a common question we receive when implementing a nurse triage system. In this article, we cover
When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic