Because we’re back in flu season, doctor offices and our nurse triage lines have received an uptick in callers who are confused and worried about
When addressing adult patients with acute pain, telephone triage nurses benefit from Schmitt-Thompson protocols in two ways: 1) most older adults already have chronic conditions
As telehealth gains in popularity, it’s even more important for physicians to ensure that their patients receive consistent, accurate advice on every call. When it’s
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering
Remote Patient Monitoring (RPM) can be one of the most effective programs you can implement to manage the care of your patients suffering from a
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately
When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about
As most people know, a nurse triage line is an important resource to help parents navigate early childhood. Still, it is sometimes difficult for parents
