Illustrated concept of a medical answering service with nonclinical operators answering patient calls from laptop workstations.

Leveraging AI for Better Medical Answering Service Performance

A block with a blue medical cross and shield is set on a keyboard, representing data security in remote patient monitoring.

Addressing Data Security in Remote Patient Monitoring

Front facade of CHKD hospital.

CHKD Reduces Medical Message Intake Burden by 60% With TriageLogic

A medical record filing system is superimposed over a doctor working on their laptop.

Overcoming Interoperability Challenges in Healthcare With Triage Software and EHR Integration

Two people apply sunscreen on their arms while sitting on a beach towel.

What to Remind Your Patients About UV Awareness This Summer

Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

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