Due to the long hours they work and the number of patients they see, it can be easy for physicians, nurses, and office managers to
The primary purpose for all of your telehealth triage nurses is to get their patient callers to the appropriate levels of care. To do so
Much like the holidays that precede them, the winter months usually see an uptick in reported mental illness. These include seasonal affective disorder (SAD), depression,
The uptick in patient calls that telehealth nurses first witnessed before the holidays is not letting up, and the reason seems clear: the Omicron variant
Welcome to Care News! In this issue, we discuss the importance of physical safeguards within healthcare’s cybersecurity; how telehealth triage nurses can avoid liability on patient
Patient calls regarding COVID-19 have reached or exceeded what triage nurses experienced at the very beginning of the pandemic. This is due to the prevalence
As we welcome the new year and take stock of 2021, I’m excited to reflect on all of the developments we’ve seen when it comes
Schmitt-Thompson triage protocols cover a wide range of patient symptoms in both adults and children, and have become the gold standard for dispositions on care.
It’s no surprise that the holidays are a difficult time for maintaining healthy habits. Alcohol consumption tends to go up, which increases the urge to
As telehealth evolves, healthcare organizations are expanding nurse capabilities in areas like telephone triage, remote patient monitoring, postop discharge, and chronic care management. This requires
