Self-Care Tips for Physicians, Telehealth Triage Nurses, and Office Managers
Due to the long hours they work and the number of patients they see, it can be easy for physicians, nurses, and office managers to neglect their own wellness. That’s…
The Best Analytics to Benefit Your Nurse Telehealth Triage
https://youtu.be/AMyGrc9Orbk The primary purpose for all of your telehealth triage nurses is to get their patient callers to the appropriate levels of care. To do so effectively, your team needs…
How Telehealth Triage Nurses Can Address Mental Health Calls During Winter
Much like the holidays that precede them, the winter months usually see an uptick in reported mental illness. These include seasonal affective disorder (SAD), depression, and suicide, and are reflected…
Telehealth Triage Calls Are Taking Longer. Here’s Why, and How to Solve It.
The uptick in patient calls that telehealth nurses first witnessed before the holidays is not letting up, and the reason seems clear: the Omicron variant of COVID-19 has become a…
Care News – Winter 2021/2022
Welcome to Care News! In this issue, we discuss the importance of physical safeguards within healthcare’s cybersecurity; how telehealth triage nurses can avoid liability on patient calls; new triage protocols from…
Telehealth Triage Nurses See COVID Call Surges Comparable to 2020
Patient calls regarding COVID-19 have reached or exceeded what triage nurses experienced at the very beginning of the pandemic. This is due to the prevalence of the Omicron variant which…
Letter From the CEO: Telehealth Changes Needed in 2022
As we welcome the new year and take stock of 2021, I’m excited to reflect on all of the developments we’ve seen when it comes to telehealth. Digital visits are…
Triage Protocols for Hospice Care: A Conversation with Dr. David Thompson
Schmitt-Thompson triage protocols cover a wide range of patient symptoms in both adults and children, and have become the gold standard for dispositions on care. Now, Dr. David Thompson has…
Healthy Holiday Habits From Telehealth Nurses in the 2nd Year of COVID
It’s no surprise that the holidays are a difficult time for maintaining healthy habits. Alcohol consumption tends to go up, which increases the urge to eat more. Additionally, family gatherings,…
Customize Your Path to Care Using TriageLogic’s Schmitt-Thompson Protocol Editor
As telehealth evolves, healthcare organizations are expanding nurse capabilities in areas like telephone triage, remote patient monitoring, postop discharge, and chronic care management. This requires both flexibility and the means…
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