Why Should Doctors Care More About the Quality of Their Medical Answering Services?

Doctors receive patient messages for a variety of reasons, including health concerns, prescription refill or appointment requests, and questions about test results. Medical answering services have become an essential part…

Continue ReadingWhy Should Doctors Care More About the Quality of Their Medical Answering Services?

Press Release: New White Paper From TriageLogic Helps Operators Improve the Accuracy of Medical Messages to Providers

TriageLogic has released a white paper that shares data they’ve compiled about the use of artificial intelligence (AI) and augmentation to benefit medical message intake. Normally, when patients call their providers,…

Continue ReadingPress Release: New White Paper From TriageLogic Helps Operators Improve the Accuracy of Medical Messages to Providers

AI in Healthcare: A Valuable Tool for Nurse Triage, But Not a Replacement

The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to diagnostics, patient care, and personalized…

Continue ReadingAI in Healthcare: A Valuable Tool for Nurse Triage, But Not a Replacement

Medical Call Center Software That Tracks Nurse Productivity and Patient Care Dispositions

Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for their resources — must be…

Continue ReadingMedical Call Center Software That Tracks Nurse Productivity and Patient Care Dispositions

Southern Voices Sees Remarkable Accuracy for Their Medical Answering Services After Adopting an Artificial Intelligence Module to Guide Operators

Every time a patient calls your practice, you want to make sure that their symptoms are noted fully and addressed in the appropriate window of time. However, this may not…

Continue ReadingSouthern Voices Sees Remarkable Accuracy for Their Medical Answering Services After Adopting an Artificial Intelligence Module to Guide Operators