Case Study: Improving Medical Message Intake With Augmented Intelligence for Your Operators

How accurate are the medical messages that your nonclinical operators send to your providers? According to Gilman and Bedigian, LLS, a law firm that specializes in medical malpractice, one of…

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Integrate Nurse Triage Software with EHRs: Advances in a Modular Triage System

Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…

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Enhancing Quality and Safety in Nurse Triage: Introducing Automated QA For Nurse Calls

Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology shift are triage nurses, whose…

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Do you Have Operators Taking Medical Messages? New Software Makes It Easier to Train, Ensures Relevant Messages, and Increases Doctor Satisfaction

Traditional training for nonclinical operators to perform medical message intake often requires about a month: first, a week to learn how to be an operator, then an additional two for…

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TriageLogic’s Dr. Ravi Raheja to Discuss Using Technology to Assist Triage Nurses at HCCT Conference

There are those in the healthcare community who may feel uneasy by the prospect of artificial intelligence (AI) being used in their respective fields. In our experience, however, technology can…

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Switching Nurse Triage Companies? Here Are the Key Features to Evaluate

Nurse triage is essential for managing patient calls both during and after normal business hours. If you outsource this service and aren’t satisfied with their current performance, you may decide…

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Press Release: New White Paper From TriageLogic Helps Operators Improve the Accuracy of Medical Messages to Providers

TriageLogic has released a white paper that shares data they’ve compiled about the use of artificial intelligence (AI) and augmentation to benefit medical message intake. Normally, when patients call their providers,…

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