Triage Nurses Can Now Use Secure Chat With Doctors to Improve Patient Care and Efficiency

Traditional HIPAA-secure chat features require doctors to download apps to their phones and then register them before sending and receiving messages. Most of these secure messaging apps also cost anywhere…

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Tips for Medical Answering Services to Improve Agent Satisfaction and Message Intake

Many practices hire nonclinical staff to answer phones and pass along medical messages to nurses and physicians. In addition, companies known as medical answering services may be contracted by doctors’…

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Letter From Our CEO: Healthcare Technology and Medical Scripting Are Key Drivers for TriageLogic’s Solutions

Nurse triage has always been about guiding patients to better health outcomes. Our registered nurses are available 24/7, and they guide patients using Schmitt-Thompson protocols and custom doctor orders. In…

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Letter From Our CTO: Improve Medical Message Intake and Patient Engagement Despite RSV, Flu, and Nurse Shortage

Healthcare networks may have made it past what was arguably the worst of the COVID-19 pandemic, but they’re still experiencing challenges when it comes to available resources and medical staffing.…

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