Better Ways for Your Practice to Manage Patient Phone Calls This Winter

It’s no secret that when temperatures drop, medical offices experience a surge in patient phone calls — particularly when it comes to the flu, COVID, and respiratory syncytial virus (RSV).…

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Press Release: TriageLogic Announces MedMessage Assist Tool That Protects Doctors’ Offices From Malpractice Liability

When medical providers miss patient phone calls, does that make them liable for poor health outcomes? That’s the argument being made against one Wisconsin doctor facing malpractice complaints after neglecting…

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Guidance for Triage Nurses About Bed-Wetting Concerns: Navigating Conversations on Nocturnal Enuresis

Bed-wetting, also known as nocturnal enuresis, is a frequent point of discussion in pediatric triage. Triage nurses tend to receive calls that involve caregivers looking for advice and a better…

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Schmitt-Thompson and TriageLogic Share Commitment to Up-to-Date Care Advice for Patients

Health care is constantly evolving. We’re not simply talking about new discoveries and medical procedures; we’re also referring to providing better care advice for patients who are trying to understand…

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More Than Just Protocols: Critical Thinking in Nurse Triage Is Essential

While Schmitt-Thompson triage protocols are highly effective for evaluating patients’ symptoms, critical thinking in nurse triage is a vital skill providers must use when determining the appropriate dispositions for care.…

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Back to School: What’s the Difference Between COVID-19, Flu, and Colds? Using Schmitt-Thompson Protocols to Evaluate Student Symptoms

As students return to the classroom, it’s common for a certain percentage to contract and spread diseases. Students recognize this fact, and — up until COVID-19 — probably gave it…

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