Evaluating a Nurse Triage Program: The Essential Checklist

How to Hire a Nurse Triage Company: The 2026 Buyer’s Guide

Press Release: TriageLogic asks… “Are your nurses unavailable, or is it your intake process?”

Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

How Does the Shift to Hospital-at-Home Programs Affect Nurse Triage Services?

As an AI Psychiatric Triage Model Faces Scrutiny, Structured Nurse Triage Still Sets the Standard

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

January 25, 2021 No Comments

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center

December 2, 2020 No Comments

Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.

Data on Nurse Triage During COVID-19

November 5, 2020 No Comments

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

Providing Consistent Phone Care with myTriageChecklist

October 13, 2020 No Comments

MyTriageChecklist helps nurses determine the most appropriate level of care when patients call with symptoms. It is a web-based, safe, and efficient solution for organizations looking to increase their quality of patient care and save on healthcare costs.

The Advantage of Telephone Triage for Patients Who Need Chronic Care

September 29, 2020 No Comments

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

Strategies to Make Your Telemedicine Services Successful

September 22, 2020 No Comments

Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. With this growth and success in telemedicine, there are many options available for every organization.

Tips to Ensure a Successful Patient Call

September 8, 2020 No Comments

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

The TriageLogic Learning Center: Free Educational Material for Telephone Nurses and Medical Professionals

September 2, 2020 No Comments

The TriageLogic Learning Center provides free educational material for telephone nurses and medical professionals. The courses provide a thorough understanding of nurse triage, triage protocols, and patient care.

Telephone triage nurse talking with patient and connecting them to telehealth

Helping Doctors Set Up Telehealth Visits with Remote Telephone Triage Nurses

July 7, 2020 No Comments

Putting remote triage nurses in conjunction with telehealth doctor’s visits can provide a seamless remote experience for patients. Triage nurses can collect the pertinent information, educate the patient for the telehealth visit, and set up a telehealth visit on behalf of the doctor.

Triage nurse using Schmitt-Thompson protocols to triage patient over the phone

How Can Schmitt-Thompson Nurse Triage Protocols Help Doctor Practices?

May 22, 2020 No Comments

Doctors Schmitt and Thompson have created a standardized set of questions and dispositions based on patient symptoms to ensure that nurses give the same, high-quality standard of care every time a patient calls.