Care News – Summer 2021
July 8, 2021
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In this issue of Care News, we cover the three questions medical practices are faced with now that COVID restrictions have loosened; Dr. Ravi Raheja
Nurse Triage Cost: What You’ll Actually Pay and Where the Savings Hide
Podcast: TriageLogic CEO Charu Raheja on Building a Nurse Triage Line
Medical Office Answering Service: When Patient Message Intake Becomes a Hidden Cost
Every Triage Vendor Claims HIPAA Compliance. Here Is How to Verify It.
After-Hours Gaps Are Sending Your Patients to Urgent Care
How Health Plans Use Nurse Triage to Cut Unnecessary ER Visits
Cybersecurity: How to Safeguard Your Medical Call Center
July 7, 2021
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Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
Schmitt-Thompson Update: Telephone Triage Nurses Can Now Schedule Your Telehealth Visit
June 29, 2021
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The pandemic accelerated the use of telemedicine, and indications are that it’s here to stay. Patients and families have largely embraced it as a convenient
Foundational Tips for Telephone Triage Nurses
May 17, 2021
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Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately
Difficult Calls: A Triage Nurse’s Guide to a Positive Call Experience
May 4, 2021
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When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about
How Telephone Nurse Triage Actually Works
March 29, 2021
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How does telephone nurse triage actually work? This is a common question we receive when implementing a nurse triage system. In this article, we cover
The 5 levels of Telephone Nurse Triage
March 23, 2021
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When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic
Nurse Triage Explains COVID-19 Vaccine Protocols
February 25, 2021
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The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.
Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book
January 25, 2021
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In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!
Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center
December 2, 2020
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Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.