In July, we presented data from our nurse triage call center evaluating the disposition given to adult callers when they called a nurse triage line (read original). Surprisingly, we found…
One in every 3 adults who calls a nurse triage line is told to go to the ER. Find out why. By: Charu G. Raheja, PhD Often times, as adults,…
Building Trust in Telephone Nurse Triage The nurse-patient relationship is an important part of any patient's total treatment plan. Trust is an essential component of that relationship and helps to…
Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse Tips for pediatric offices to give to parents. Research shows that about 1 in 10 caregivers…
One in 10 parents who call a nurse triage line on behalf of their infants is told to go to the ER. By: Charu G. Raheja, PhD Pediatricians understand that…
In this blog series, we have explored some important issues to be aware of when triaging newborns and normal newborn reflexes. These included normal newborn reflexes, the cuddle paradox, poor…
Triaging Newborns and Comforting New Parents: Part 1 By Marci Lawing, RN Normal Reflexes and Symptoms of Illness Newborns can be especially difficult to triage because there are 2 or more…
How to Calm an Anxious Parent as a Telephone Triage Nurse By Dr. Ravi Raheja Telephone Triage nurses play an important role in assessing sick patients over the phone and…
Watch this short video to get an overview of triage protocols and the importance of using protocols when evaluating patients over the phone. Triage Protocols are specialized algorithms that are…
TriageLogic’s New Protocols Lecture Last year we started a new course on triage protocols for nurses. In the previous lectures we covered ‘What are Protocols and How to Use Them?’…
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