The shift from volume-based care to value-based has extended from hospitals and doctors’ offices to home health agencies. According to Fierce Healthcare, the Centers for
Triage nurses can play an essential role for any doctor’s office by addressing patient callers and providing the best dispositions for their care. This work
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to
There’s no question that telephone triage nurses provide a valuable resource for patients seeking guidance on medical care. But like all areas of healthcare, they
When your male patients call your practice to report abdominal pain, it’s important that the responding nurse considers all possible reasons — and obtains all
In this issue of Care News, we cover the three questions medical practices are faced with now that COVID restrictions have loosened; Dr. Ravi Raheja
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the
The pandemic accelerated the use of telemedicine, and indications are that it’s here to stay. Patients and families have largely embraced it as a convenient
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately
When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about
We’re empowering the telehealth industry:
One patient, one nurse, one call at a time.
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