What are Schmitt-Thompson Protocols?
As telehealth gains in popularity, it’s even more important for physicians to ensure that their patients receive consistent, accurate advice on every call. When it’s in regard to a patient’s…
Home Health Agencies Using RPM Will Be Rewarded by Medicare
The shift from volume-based care to value-based has extended from hospitals and doctors’ offices to home health agencies. According to Fierce Healthcare, the Centers for Medicare & Medicaid Services (CMS)…
What Does a Triage Nurse Do in a Doctor’s Office?
Triage nurses can play an essential role for any doctor’s office by addressing patient callers and providing the best dispositions for their care. This work can be performed during the…
Are Answering Service Operators Asking the Right Questions?
When a patient calls a nurse triage phone line, they’re first greeted by an answering service. This includes an operator whose job it is to ask questions regarding the reason…
Legal Perspective on Telephone Nurse Triage Documentation and Tips for Success
There’s no question that telephone triage nurses provide a valuable resource for patients seeking guidance on medical care. But like all areas of healthcare, they must also understand the legal…
Important Steps for a Triage Nurse Evaluating Male Abdominal Pain
When your male patients call your practice to report abdominal pain, it’s important that the responding nurse considers all possible reasons — and obtains all necessary information — to get…
Care News – Summer 2021
In this issue of Care News, we cover the three questions medical practices are faced with now that COVID restrictions have loosened; Dr. Ravi Raheja talks about the importance of…
Cybersecurity: How to Safeguard Your Medical Call Center
Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the main points of entry that…
Schmitt-Thompson Update: Telephone Triage Nurses Can Now Schedule Your Telehealth Visit
The pandemic accelerated the use of telemedicine, and indications are that it’s here to stay. Patients and families have largely embraced it as a convenient means of medical care for…
Foundational Tips for Telephone Triage Nurses
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately direct callers to take the…
- Go to the previous page
- 1
- …
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- …
- 25
- Go to the next page
