Choosing the Correct Protocol in Nurse Triage: An In-Depth Discussion of Fever Protocol

As part of the nurse triage process, nurses need to select guided protocols to evaluate patient symptoms and make decisions on their care dispositions. Which protocol a triage nurse uses…

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Average Times for Patient Call-Backs From Nurse Triage: Emergent, Urgent, and Non-Urgent

Many telehealth nurse triage departments rely on patient call-backs to help address those with the most pressing medical needs. But how are these calls prioritized, and what call-back times are…

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Are You Experiencing a Nursing Shortage? Outsourced Telehealth Triage Can Help.

You’ve probably heard about the prevailing nursing shortage that’s grown since the beginning of the COVID-19 pandemic. Chances are, your organization has experienced its effects to some degree. But early…

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