Compliance Is Becoming Harder to Maintain in Healthcare Call Centers For managers, clinical call center compliance is about more than adhering to policy. It directly
Modern medical practices are increasingly expected to provide continuous access to care, even outside of traditional office hours. To meet this demand, TriageLogic is highlighting
How Triage Software Supports Call Centers Do you manage a busy medical call center that deals with nonstop phones, anxious patients, overwhelmed nurses, and providers
Why Hospital Administrators Are Prioritizing Secure Communication Evolving digital technology is forcing hospitals and practices to find better ways of protecting their patient data. This
Why Call Centers Need Smarter Tools If you manage or oversee a healthcare call center, you’re already familiar with the pressure that comes with high
The Role of AI in Nurse Triage From predictive analytics to automated intake, tools leveraging artificial intelligence (AI) are becoming part of how hospitals and
Implementing triage software can transform how your medical facility handles patient communication and care — but only if your team is properly supported. While some
When hospitals and doctor offices think about improving continuity of care, they often run into a major hurdle with limitations on data-sharing. Interoperability challenges in
July is UV Awareness Month: an appropriate time to emphasize the risks of ultraviolet (UV) radiation, as well as how we can better protect each
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
