Why Call Centers Need Smarter Tools If you manage or oversee a healthcare call center, you’re already familiar with the pressure that comes with high
The Role of AI in Nurse Triage From predictive analytics to automated intake, tools leveraging artificial intelligence (AI) are becoming part of how hospitals and
Implementing triage software can transform how your medical facility handles patient communication and care — but only if your team is properly supported. While some
When hospitals and doctor offices think about improving continuity of care, they often run into a major hurdle with limitations on data-sharing. Interoperability challenges in
July is UV Awareness Month: an appropriate time to emphasize the risks of ultraviolet (UV) radiation, as well as how we can better protect each
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
Healthcare is still one of the top industries to suffer from data breaches, and hospitals need better ways to protect patient health information. While this
Remote patient monitoring (RPM) has become a critical tool for managing chronic care, reducing hospital readmissions, and improving overall patient wellness. Plus, due to the
Regardless of who answers the phones when your patients call, it matters how well those interactions are documented — not just for getting patients to
Are growing patient volumes and the demand for efficient care putting pressure on your practice? What if you could address both through a single platform
