The demand for triage nurses is constantly growing, as is the opportunity for nurses to grow their nurse triage call center. The main challenge nurse triage services encounter is maintaining…
Doctors receive patient messages for a variety of reasons, including health concerns, prescription refill or appointment requests, and questions about test results. Medical answering services have become an essential part…
TriageLogic has released a white paper that shares data they’ve compiled about the use of artificial intelligence (AI) and augmentation to benefit medical message intake. Normally, when patients call their providers,…
The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to diagnostics, patient care, and personalized…
When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message about why they called; the…
If you use a medical answering service to manage your patient calls, do you have a means of measuring their accuracy? We ask because the cost of inaccurate medical messages…
TriageLogic was excited to attend last week’s celebration for GrowFL’s Florida Companies to Watch. As one of the top 50 selected honorees, we’re proud to be recognized as a business…
Every time a patient calls your practice, you want to make sure that their symptoms are noted fully and addressed in the appropriate window of time. However, this may not…
Many practices hire nonclinical staff to answer phones and pass along medical messages to nurses and physicians. In addition, companies known as medical answering services may be contracted by doctors’…
Patient callers with medical symptoms require medical professionals who can respond within specific callback windows, based on the severity of those symptoms. While it depends on the practice, nonclinical personnel…
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