Healthcare professionals face increasing pressure to deliver timely, efficient, and accurate responses to patient inquiries — even after hours. In many ways, artificial intelligence (AI)
In early 2025, a leading pediatric health system in Virginia took a bold step toward modernizing patient access — one that’s already reshaping their operations
July is UV Awareness Month: an appropriate time to emphasize the risks of ultraviolet (UV) radiation, as well as how we can better protect each
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
High patient volumes, increased administrative tasks, and the need for timely responses have all put pressure on today’s medical practices. Medical answering services — or,
When patients call your practice, who is the first point of contact to help them? If you’re like many doctors’ offices, it’s nonclinical operators. While
Is your medical call center struggling with delayed patient responses or incomplete message intake? Both are essential for optimal care, provider efficiency, and reduced liability.
As we enter the new year, we’d like to take a moment to reflect on the milestones we’ve achieved, and express our gratitude to our
Medical answering services are vital to patient care. Healthcare needs are growing in complexity, which require efficient communication between patients and providers to be resolved.
Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high
We’re empowering the telehealth industry:
One patient, one nurse, one call at a time.
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