How the Right Medical Answering Services Can Help Your Practice Reduce Wait Times

Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high call volumes, or to document…

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Reduce EHR Errors: TriageLogic’s MedMessage Assist™ Ensures 99% Accuracy on Patient Calls

Is your staff overwhelmed by having to constantly fix EHR errors? Electronic health records were originally meant to avoid mistakes in patient documentation, but studies indicate that they are far…

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Collaboration With Healthcare Teams Starts With Medical Answering Services

Healthcare teams must be able to collaborate well if they want to provide high-quality care. This extends beyond doctors and nurses in a clinical setting — it’s also about administrative…

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Improving Patient Care and Satisfaction: 5 Solutions for Telehealth Nurse Triage

Do your triage nurses have a hard time reporting patient symptoms and responding to them in the right order? Fortunately, there are several innovative tools that are available to address…

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Conversation With Our CEO and CTO: Revolutionize Your Telehealth Experience With Cutting-Edge Tools in 2024

TriageLogic is releasing several new and exciting tools to improve all areas of telehealth in your organization: medical scripting for nonclinical staff, simulated nurse triage training, automated triage assistance with…

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Initial Patient Messages: What’s Missing That You Don’t Know About?

Healthcare organizations depend on efficient, reliable communication, especially when it comes to taking initial patient messages. These are often the first points of contact that patients have to express their…

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Better Ways for Your Practice to Manage Patient Phone Calls This Winter

It’s no secret that when temperatures drop, medical offices experience a surge in patient phone calls — particularly when it comes to the flu, COVID, and respiratory syncytial virus (RSV).…

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