Medical answering services aren’t just struggling with keeping patient requests accurate; they also need the ability to share those messages completely and easily with the
Reimagining Patient Communication With Technology Every day, hospitals and medical practices face a familiar challenge — too many calls, too few staff, and not enough
Why Intake Efficiency Matters for Hospitals Hospital administrators know all too well how much pressure there can be to keep front office operations running smoothly
Did you know that August is National Wellness Month? Supporting wellness is about self-care, stress management, and healthy routines for better quality of life. While
Healthcare professionals face increasing pressure to deliver timely, efficient, and accurate responses to patient inquiries — even after hours. In many ways, artificial intelligence (AI)
In early 2025, a leading pediatric health system in Virginia took a bold step toward modernizing patient access — one that’s already reshaping their operations
July is UV Awareness Month: an appropriate time to emphasize the risks of ultraviolet (UV) radiation, as well as how we can better protect each
If you’re a hospital administrator or a doctor’s office manager, you already know how chaotic high call volumes can get — especially for your nurse
High patient volumes, increased administrative tasks, and the need for timely responses have all put pressure on today’s medical practices. Medical answering services — or,
When patients call your practice, who is the first point of contact to help them? If you’re like many doctors’ offices, it’s nonclinical operators. While
