Nurse Triage Saves Unnecessary ER Visits
Every year, plenty of people mistakenly think their symptoms are serious enough to warrant a trip to the emergency department. However, data shows that in two-thirds of these cases, ED…
Case Study: Improving Medical Message Intake With Augmented Intelligence for Your Operators
How accurate are the medical messages that your nonclinical operators send to your providers? According to Gilman and Bedigian, LLS, a law firm that specializes in medical malpractice, one of…
Integrate Nurse Triage Software with EHRs: Advances in a Modular Triage System
Today’s push for all-things-digital extends well into healthcare, particularly when it involves nurse triage and electronic health records. Whereas triage nurses were once strictly phone-based roles, they now utilize telehealth…
Enhancing Quality and Safety in Nurse Triage: Introducing Automated QA For Nurse Calls
Thanks to the expansion of telehealth, patient interactions are being conducted increasingly via phone, video chat, and texting solutions. At the forefront of this technology shift are triage nurses, whose…
Nurse Triage Advice for Dehydrated Patients
As we celebrate July 4th and spend more time outdoors, one thing to be particularly aware of is the risk of becoming dehydrated. Even for the portions of the US…
Enhancing Patient Triage: Overcoming Medical Message Intake Challenges
Medical message intake challenges, such as those related to properly vetting patient calls, continue to pose significant obstacles in urgent care settings. Despite its prevalence, the traditional red flag screening…
Do you Have Operators Taking Medical Messages? New Software Makes It Easier to Train, Ensures Relevant Messages, and Increases Doctor Satisfaction
Traditional training for nonclinical operators to perform medical message intake often requires about a month: first, a week to learn how to be an operator, then an additional two for…
An Essential Checklist for Evaluating Your RPM Vendor
Remote patient monitoring (RPM) has revolutionized healthcare by enhancing access to care, improving patient outcomes, and reducing provider costs, particularly when it comes to chronic care management. Successful RPM programs…
TriageLogic’s Dr. Ravi Raheja to Discuss Using Technology to Assist Triage Nurses at HCCT Conference
There are those in the healthcare community who may feel uneasy by the prospect of artificial intelligence (AI) being used in their respective fields. In our experience, however, technology can…
Switching Nurse Triage Companies? Here Are the Key Features to Evaluate
Nurse triage is essential for managing patient calls both during and after normal business hours. If you outsource this service and aren’t satisfied with their current performance, you may decide…
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