Remote patient monitoring concept: a patient uses a blood sugar testing device in conjunction with their smartphone.

How Technology Is Shaping the Future of Remote Patient Monitoring

A nurse uses triage software while healthcare icons hover above a laptop keyboard.

Understanding the Basics of Triage Software

A triage nurse engages in continued education by writing information in her notebook and reviewing policies on a laptop.

The Importance of Continuous Education for Nurse Triage Teams

An elderly woman at home uses MedMessage Automate on her smartphone to submit a patient intake request to her provider.

Save 3–7 Minutes Per Patient Intake Request With MedMessage Automate

Blood Cancer Awareness Month is represented by a red ribbon, as well as blood droplet and blood cell icons in front of a map of the world.

Blood Cancer Awareness: How Nurse Triage Supports Patients

Remote patient monitoring in action: a triage nurse reviews patient health data on a clipboard with a provider over a video call.

Remote Patient Monitoring in Action: Real-Life Benefits for Providers and Patients

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.

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Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

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Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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Remote Nurse Triage

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

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