Patient calls regarding COVID-19 have reached or exceeded what triage nurses experienced at the very beginning of the pandemic. This is due to the prevalence
2021 was an exciting year to say the least, and I’m not referring to the pandemic. The healthcare industry problems that we learned from in
As we welcome the new year and take stock of 2021, I’m excited to reflect on all of the developments we’ve seen when it comes
Schmitt-Thompson triage protocols cover a wide range of patient symptoms in both adults and children, and have become the gold standard for dispositions on care.
It’s no surprise that the holidays are a difficult time for maintaining healthy habits. Alcohol consumption tends to go up, which increases the urge to
As telehealth evolves, healthcare organizations are expanding nurse capabilities in areas like telephone triage, remote patient monitoring, postop discharge, and chronic care management. This requires
With the holiday months upon us, it isn’t surprising for telehealth triage nurses to see an increase in difficult calls. When we say difficult, we
By the very nature of their profession, telephone triage nurses can’t physically see their patient callers. This begs the question, what kind of liability do
Welcome to the TriageLogic Employee Spotlight. This week’s rock star is Amy Smith, a jill-of-all-trades who has been with the company from the beginning! These days,
Healthcare organizations benefit greatly when their nurse triage and telehealth services use a software with Schmitt-Thompson protocols. These have been shown to decrease unnecessary provider
