As the weather heats up, daylight lasts longer, and people spend more time outdoors, tick bites become more common. Ticks are usually active during April
Why should you record your triage calls? That may sound like a silly question, but not everyone does — and that’s a risky decision when
Remote patient monitoring (RPM) was a welcome addition to patient care in a time of social distancing. Now that many places are beginning to open
Many telehealth nurse triage departments rely on patient call-backs to help address those with the most pressing medical needs. But how are these calls prioritized,
Training triage nurses is different than training nurses for in-person patient interaction for a couple of reasons: 1) triage nurses cannot see or touch their
A child’s cough can be a point of concern, especially to new parents. This was the case even before the COVID-19 pandemic, when this symptom
You’ve probably heard about the prevailing nursing shortage that’s grown since the beginning of the COVID-19 pandemic. Chances are, your organization has experienced its effects
For those practices looking for ways to improve their nurse-doctor communications, having a secure texting feature can be an invaluable — and often lifesaving —
Telephone triage is one of the most effective ways to get patients to the right kind of care in the appropriate amount of time. But
Patient phone calls, and questions about whether or not their symptoms require an office or emergency visit, are part of every busy medical practice. However,
