TriageLogic Employee Spotlight: Barbianne Roe
Welcome to the TriageLogic Employee Spotlight. This week’s rock star is Barbianne Roe, a registered nurse since 2003. Barbianne joined our team a couple years back as a triage nurse,…
TriageLogic’s Dr. Charu Raheja to Chair the Neurosurgery Outreach Foundation’s Benefit Challenge
TriageLogic is excited to announce that its CEO, Dr. Charu Raheja, will be chairing an upcoming benefit challenge and dinner party with The Neurosurgery Outreach Foundation (NOF) on November 13th!…
Using Telehealth Nurses to Create a Concierge Practice
Concierge healthcare may sound like it’s referring to on-call doctors tending only to the super-rich, but the reality is thankfully not so narrow. These subscription-based services are often affordable to…
How Triage Nurses Provide Positive Patient Experiences by Phone and Telehealth
While the methods for providing positive patient experiences may have changed over time, the reasons haven’t. In fact, NRC Health’s comments from a few years back still hold up today: by…
TriageLogic Proud to Be Recognized by Inc. 5000
TriageLogic is excited to announce its ranking on the Inc. 5000 Fastest-Growing Private Companies list this year! Considering how much of a trying time it’s been for business globally —…
Physical Safeguards Your Cybersecurity Needs to Protect Patient Data in Telehealth
The past year and a half has redefined the healthcare industry. Not only have hospitals and practices quickly adapted to an emergency pandemic and a heavy demand for telehealth, they’ve…
Nurse Triage Case Study: Giving Appropriate Callback Instructions
Any time that a triage nurse speaks to a patient caller about their symptoms, they need to include callback instructions. These are meant to guide the patient on what to…
COVID or Flu? Telephone Nurse Triage Tips for Pediatric Patients
Because we’re back in flu season, doctor offices and our nurse triage lines have received an uptick in callers who are confused and worried about whether their children have contracted…
Case Study: Using Schmitt-Thompson Protocols to Triage Acute Pain
When addressing adult patients with acute pain, telephone triage nurses benefit from Schmitt-Thompson protocols in two ways: 1) most older adults already have chronic conditions that complicate identifying their pain’s…
What are Schmitt-Thompson Protocols?
As telehealth gains in popularity, it’s even more important for physicians to ensure that their patients receive consistent, accurate advice on every call. When it’s in regard to a patient’s…
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