Care News – Winter 2022/2023
Welcome to TriageLogic’s Care News! In this issue, we discuss: Our latest breakthrough in medical scripting using artificial intelligence. Our digital tools to address high call volumes of RSV, flu,…
What Types of Telemedicine Should You Add to Your Practice?
While telehealth and telemedicine were both expanding in use prior to COVID-19, it’s safe to say that the pandemic pushed them to the forefront of care. In many ways, these…
Letter From Our CEO: Healthcare Technology and Medical Scripting Are Key Drivers for TriageLogic’s Solutions
Nurse triage has always been about guiding patients to better health outcomes. Our registered nurses are available 24/7, and they guide patients using Schmitt-Thompson protocols and custom doctor orders. In…
TriageLogic’s Dr. Ravi Raheja Talks Nurse Triage With Jacksonville Buzz
Dr. Ravi Raheja, CTO and Medical Director at TriageLogic, had the pleasure of sitting down with Adrienne Houghton with Jacksonville Buzz to discuss the nature of nurse triage, its influence…
Letter From Our CTO: Improve Medical Message Intake and Patient Engagement Despite RSV, Flu, and Nurse Shortage
Healthcare networks may have made it past what was arguably the worst of the COVID-19 pandemic, but they’re still experiencing challenges when it comes to available resources and medical staffing.…
How Triage Nurses Should Respond to Frustrated and Angry Patient Callers
The holidays certainly don’t have a shortage of healthcare needs. Many of those will be communicated by way of frustrated or angry patient callers for your nursing staff. Here are…
How to Maintain Healthy Habits During the Holidays
While the holidays are often the time of year for joy and family gatherings, they’re also when healthy decisions tend to go on vacation. This can be the result of…
Cold vs. Flu, or RSV? How Telehealth Nurses Can Use Triage Protocols to Address All Three
Since COVID-19 restrictions have been eased, this fall is already experiencing a surprising surge of respiratory syncytial virus (RSV) in conjunction with flu and the common cold. Telehealth nurses have…
Clinical Review Shows How MedMessage Assist Substantially Improves Patient Caller Safety
Patient callers with medical symptoms require medical professionals who can respond within specific callback windows, based on the severity of those symptoms. While it depends on the practice, nonclinical personnel…
What Should You Look for in Nurse Triage Software?
Telephone nurse triage is a valuable means for healthcare organizations and medical call centers to evaluate patient caller symptoms and direct them to the appropriate care. Making sure that your…
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