Implementing Medical Answering Services: Best Practices
High patient volumes, increased administrative tasks, and the need for timely responses have all put pressure on today’s medical practices. Medical answering services — or, more specifically, the nonclinical operators who answer patient calls and man front desks — bear the brunt of these challenges, which can often lead to poor communication and inaccurate medical message intake. These services are vital to the success of
Integrating Remote Patient Monitoring With EHR Systems
Chronic care management can be difficult for two key reasons: first, the inability to maintain accurate data on patient health in between visits; second, having systems that fail to share data for continuity of care. Are you aware that remote patient monitoring (RPM) can alleviate both? Let’s explore how to improve patient monitoring with EHR systems so that your patients experience better health outcomes. https://youtu.be/XyWGp0j84wc
Leveraging AI in Triage Software for Better Performance
The healthcare industry is no stranger to artificial intelligence (AI). Using it to help patient engagement has become a primary focus in recent years, and triage software is no exception. For those physicians who are looking for tools that can improve how their nurses assess patient symptoms over the phone, now is the time to learn about leveraging AI for better triage software performance. Let’s
Enhancing Patient Satisfaction With Efficient Call Handling
At a time when pretty much everyone has a cell phone, efficient call handling is a foundational component of medical care. When patients call hospitals or medical facilities, they expect immediate assistance, whether it’s about scheduling an appointment, asking for symptom advice, or handling urgent concerns. Hospital administrators are increasingly recognizing the significance of digital communication systems that can help their teams address patient needs
Understanding the Basics of Medical Answering Services
When patients call your practice, who is the first point of contact to help them? If you’re like many doctors’ offices, it’s nonclinical operators. While these individuals serve an essential role — offering kind, receptive interactions to address patient needs and concerns — they can also have difficult times sharing information to nurses that accurately reflect patients’ conditions. In many cases, symptoms can be overlooked
Understanding the Basics of Remote Patient Monitoring
Chronic disease is the leading cause of death in the United States. Do your triage nurses have the best tools for helping your patients manage their symptoms over the phone? Many medical call centers find it difficult to address the needs of chronic disease patients in a timely manner, which can lead to negative health outcomes before providers can intervene. For this reason, remote patient
How Triage Software Can Improve Patient Care
Are long patient wait times and overwhelmed staff affecting the quality of care in your hospital? Addressing both starts with the right nurse triage software. Let’s explore what features are the most important to look for in these types of solutions, and how TriageLogic’s myTriageChecklist (MTC) is able to meet them. Understanding Nurse Triage Software Nurse triage software is used by nurses who answer patient
The Growing Need for After-Hours Triage Services
As a doctor, you know that your patients’ needs don’t adhere to standard office hours. Nonemergency concerns can happen at any time, which makes it important to have some means of providing immediate, appropriate guidance to address them. Beyond better health outcomes, having such a service is important because it goes a long way to improving patient satisfaction and retention. After-hours nurse triage services offer
Medical Answering Service Accuracy: Why MMAâ„¢ Is the Best Choice
Is your medical call center struggling with delayed patient responses or incomplete message intake? Both are essential for optimal care, provider efficiency, and reduced liability. That’s why TriageLogic’s MedMessage Assist is designed to address these challenges and ensure that every message is captured, verified, and communicated accurately — all without adding extra strain on your staff. Here’s how your team can substantially improve medical answering
Maximizing ROI With TriageLogic’s Remote Patient Monitoring
Is your hospital call center looking for ways to improve its patient monitoring without overwhelming your nurse line? TriageLogic’s turnkey RPM service can enhance patient care and increase remote patient monitoring ROI, all while easing the workload on your call center staff. Below, we explore the key benefits and areas to consider before implementation. Understanding Remote Patient Monitoring ROI RPM involves the use of digital technologies
Real-Life Benefits of TriageLogic’s Triage Software
Do you find that delivering timely and effective care while managing your practice’s internal resources can be a challenge? Our nurse triage software, myTriageChecklist (MTC), offers a powerful solution designed to enhance patient engagement and standardize practice operations. Learn more about nurse triage software benefits, real-life successes, and the reasons why MTC is such a valuable tool. https://www.youtube.com/watch?v=rn2ZvMV72uw What Is MyTriageChecklist? MTC leverages the latest
Transforming Patient Care With TriageLogic
If you want to provide timely and effective patient care — especially when addressing medical concerns outside of regular office hours — then you need additional nurse triage services. Our Nurse Triage On Call (NTOC) solution is perfect for medical call center managers who are focused on getting their patients the help that they need at any time of the day. By partnering with us,
