Our Solution – Nurse Triage On Call

Get 24/7 access to our experienced nurses to answer your patient calls and ensure the appropriate level of care.

How it Works:

• Your patient calls and requests a return call
• Our triage nurse returns your patient’s call and directs him/her to the appropriate level of care
• As our nurse handles the call, all details are documented in the system and the encounter is sent to your medical office

Key Features:

• We use Gold Standard Protocols from Schmitt-Thompson
• All patient calls are recorded
• Practice custom orders used during triage
• All of our triage nurses are registered and licensed
• Patient call back time is less than 30 minutes

To learn more about our telephone nurse triage services, including adding customized standing orders click here.